Shipping Policy
Shipping Policy
At KIDSOM, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.
Delivery Partner
All orders are shipped through PostEx, a trusted courier service operating across Pakistan.
Delivery Timeframes
- Karachi: 1–2 business days
- Major Cities (Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta): 2–4 business days
- Other Cities & Remote Areas: 4–5 business days
Delivery times are estimates and may vary due to public holidays, weather conditions, or high-demand periods.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Any applicable shipping fee will be clearly displayed before you confirm your order.
Order Processing
Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) as our payment method. Payment is collected by the PostEx courier at the time of delivery. Please ensure the exact amount is ready at the time of delivery.
Coverage Area
We deliver to all major cities and towns across Pakistan. If you are unsure whether we deliver to your area, please contact us before placing your order.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp so you can monitor your delivery status.
Contact Us
For any shipping-related queries, please reach out to us through our Contact page.
